Twenty criteria. Four areas of focus.
Our published sourcing criteria bring technical, commercial and operational considerations together. Use this checklist to guide your supplier conversation.
CLUSTER AQuality & Compliance
- Quality
- Facility
- R&D capability
- WHO-GMP / ISO / regulatory documentation
CLUSTER BCommercial Reliability
- Product price / cost
- Payment terms
- Financial status
- Past record documentation
CLUSTER COperational Capability
- On-time delivery
- Capacity
- Technical ability
- Geographical location
- Packaging & labeling
- Risk assessment system
CLUSTER DRelationship Management
- Management & organisation
- After-sales service response
- Responsiveness to customer needs
- Quality of supplier relationships
- Customer relationship management
- Professionalism of salesperson